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Terms and conditions

Legal Notice
Legal information
The sale of alcohol to minors is prohibited. Any person taking out a subscription and/or placing an order on the website www.gininthebox.com therefore undertakes to have the legal capacity and the required legal age (18 years old or over) on the date of the order and/or subscription.
ALCOHOL ABUSE IS DANGEROUS TO HEALTH. CONSUME ALCOHOL IN MODERATION


Legal Notice
We inform you that this site www.gininthebox.com (hereinafter "the Site") is the exclusive property of the company VD SQUARE SRL: registered with the Trade and Companies Register under number BE689832227, whose intra-community VAT number is BE0689832227 and whose registered office is located at Avenue Drouart 40, 1160 Brussels (hereinafter "the company VD SQUARE SRL").
Director of Publication: Rafaël van Derton
The Site is hosted by the company OVH.
The company VD SQUARE SRL has taken out a "civil liability" insurance policy with the company Allianz.

The consumer has the right to notify the company that he renounces the purchase, without penalty and without giving reasons, within 14 calendar days from the day following the day of delivery of the goods or the conclusion of the service contract.

General terms and conditions

1. Preamble
The company VD SQUARE SRL offers services related to the discovery of selected gins and other spirits.
The company VD SQUARE SRL operates the Site from which it offers its Customers, mainly, Subscription services for the monthly reception of gin boxes including a bottle of gin, a tonic, a snack and an exclusive magazine. The reception of the gin boxes as part of the Subscription service is accompanied by access to content produced by VD SQUARE SRL. The company VD SQUARE SRL also offers its subscribed customers and Subscribers to the Site the opportunity to place an Order on the Site to acquire, excluding subscriptions, products selected by the company VD SQUARE SRL, in a given quantity.
Access to and use of these Services are governed by these Terms and Conditions, of which only the French version is authentic. Visitors, Registrants and Customers have the option to save and print them.

2. Definitions
In the context of these general terms and conditions of sale and use (hereinafter "the General Terms and Conditions" or "GTC"), including its Article 1 (Preamble), terms beginning with a capital letter, whether used in the singular or plural depending on the context of their use, shall have the following meaning:
2.1 "Subscription": refers to the contract that the Customer subscribes to the company VD SQUARE SRL in order to allow him to receive each month, every 2 months or every 3 months, Products under the terms and conditions defined in these Terms and Conditions and to benefit from certain Services.
VD SQUARE SRL offers four (4) Subscription packages, namely :
- The monthly subscription, with payment each month.
The monthly subscription subscribes the customer to the service of monthly sending of a box until a party decides to terminate this contract. By accepting this offer the customer accepts a monthly withdrawal of an amount defined in the initial order. Thus, as long as the subscription lasts, the customer will be debited during the month between the 10th and 31st of the month and will receive the box between the 5th and the 15th of the following month at the latest.
The customer may terminate his monthly subscription at any time in accordance with the terms and conditions set out in the article on unsubscribing in these general terms and conditions of sale. By subscribing, the customer declares having read these general terms and conditions of sale, having understood them and accepting them unreservedly with full knowledge of the facts.

The subscription taken out is tacitly renewed every 1st of the month. During this period, in case of failure of one of the parties to meet its obligations, the other party may terminate the agreement with written notice denouncing the breach by email to info@gininthebox.com if the subscription is terminated by the client and to the contact address provided by the client if the subscription is terminated by VD SQUARE SRL.


- The bi-monthly subscription, with payment every two months.
The bimonthly subscription subscribes the client to the service of sending a box every two months until one of the parties decides to terminate the contract. By accepting this offer the customer accepts a bi-monthly direct debit of an amount defined at the time of the initial order. Thus, as long as the subscription lasts, the customer will be debited every two months between the 10th and 31st of the month and will receive the box between the 5th and the 15th of the following month at the latest.
The customer may terminate his bi-monthly subscription at any time in accordance with the terms and conditions set out in the article on unsubscribing in these general terms and conditions of sale. By subscribing, the customer declares having read these general terms and conditions of sale, having understood them and accepting them unreservedly with full knowledge of the facts.

The subscription taken out is tacitly renewed every 1st of the month. During this period, in case of failure of one of the parties to meet its obligations, the other party may terminate the agreement with written notice denouncing the breach by email to info@gininthebox.com if the subscription is terminated by the client and to the contact address provided by the client if the subscription is terminated by VD SQUARE SRL.

- Quarterly subscription, with payment every three months.
The quarterly subscription subscribes the customer to the quarterly sending service of a box until one party decides to terminate this contract. By accepting this offer, the customer accepts a quarterly withdrawal of an amount defined at the time of the initial order. Thus, as long as the subscription lasts, the customer will be debited every three months between the 10th and 31st of the month and will receive the box between the 5th and the 15th of the following month at the latest.


The Subscriber may terminate his quarterly subscription at any time in accordance with the terms and conditions set out in the article on unsubscribing in these general terms and conditions of sale. By subscribing, the Subscriber declares that he or she has read and understood these general terms and conditions of sale and accepts them unreservedly and in full knowledge of the facts.

The subscription is tacitly renewed on the 1st of each month. During this period, in the event of failure by one of the parties to meet its obligations, the other party may terminate the agreement by written notice denouncing the breach that has occurred sent by email to info@gininthebox.com if the subscription is terminated by the customer and to the contact address indicated by the customer if the subscription is terminated by VD SQUARE SRL.

- A Subscription is firm for a period determined at the time of the Order,
paid in advance and without automatic renewal (hereafter referred to as "Fixed Term Subscription").


In order to benefit from a promotional offer conditional on a minimum subscription period, the Customer may not terminate his subscription before the end of the defined mandatory period. At the end of this mandatory period, the subscription will be tacitly renewed. The Customer may then unsubscribe at any time.


When the subscription is terminated while orders are still to be delivered, unless the parties have given their express prior written consent, deliveries will be made.

2.2 "Customer(s)": refers to any Subscriber, aged 18 or over, placing an Order on the Site, for his or her personal needs or on behalf of a third party, under the terms and conditions of these GTC.
The Customer is necessarily, within the meaning of the Consumer Code :
- A consumer: any natural person who acts for purposes that do not fall within the scope of his commercial, industrial, craft, liberal or agricultural activity, or
- A non-professional: any legal person not acting for professional purposes.
In the event that the Customer wishes to make a third party benefit all or part of the products and services of the company VD SQUARE SRL, he declares and guarantees that the said third party is of legal age and is strong vis-à-vis the company VD SQUARE SRL of the respect by the said third party of the obligations under these CG;

2.3 "Order": means the order(s) for Product(s) or Subscription(s), including through a gift card, placed by the Customer with VD SQUARE SRL on the Site and in accordance with the terms and conditions set forth in these GTC;

2.4 "Personal Account": refers to the account created by the Subscriber on the Site and accessible by the latter using his personal login and password;

2.5 "Personal Data": refers to the personal data enabling the direct or indirect identification of the Visitor, Subscriber and/or Client when registering on the Site and creating his/her Personal Account (e.g. surname, first name, e-mail address, postal address, username, IP address, etc.) ;

2.6 "Subscriber(s)": refers to any person who has created a Personal Account on the Site www.gininthebox.com ;

2.7 "Producer(s)": refers to the producers of gins and other products selected by the company VD SQUARE SRL;

2.8 "Product": refers to the bottles of gin selected by the company VD SQUARE SRL as well as the products and accessories sold on the Site and acquired by the Customer by placing an Order on the Site;

2.9 "Services": refers to all services offered by VD SQUARE SRL to Customers on the Site, in addition to Subscriptions and the sale of Products;

2.10. "Site": refers to the Internet site accessible at the URL address https://www.gininthebox.com;

2.11. "Visitor(s)": any person browsing the Site www.gininthebox.com .

3. Purpose of the General Terms and Conditions
The purpose of these General Conditions is to define the terms and conditions under which the company VD SQUARE SRL makes its Site available to Visitors, Registrants and Customers and offers its Products and Services detailed below.

4. Acceptance of these Terms and Conditions
These General Terms and Conditions apply to all Visitors, Subscribers and/or Clients of the Site.
Access to and use of the Site implies that the Visitor, Subscriber and/or Client agrees to these General Terms and Conditions. The fact of confirming the subscription to a Subscription or the placing of an Order on the Site, after having checked the box "I accept the General Terms and Conditions", is tantamount to full and complete acceptance of these General Terms and Conditions. If you do not agree with the clauses set out below, you are advised not to use the Site and/or not to place an Order.
The applicable General Terms and Conditions are those in force on the day you visit the Site, subscribe to the Subscription and/or place an Order.
These Terms and Conditions may be subject to change by VD SQUARE SRL.

5. Sales and Services to individuals
On the website www.gininthebox.com, the company VD SQUARE SRL exclusively reserves its Products and Services to a clientele of consumers and/or non-professionals. Any Customer therefore undertakes to act in this capacity. The company VD SQUARE SRL reserves the right to refuse or cancel any Order and/or Subscription on the site www.gininthebox.com from a Customer who is a professional reseller.

6. Access and use of the Site
6.1. The company VD SQUARE SRL strives to keep the Site accessible without being under any obligation to do so. Access to the Site may be interrupted for maintenance, updating, or for any other technical reason.

6.2. Before placing any Order, the Visitor must create a Personal Account on the Website and fill in the information requested, in particular his Personal Data.
As soon as his Personal Account is created, the Subscriber receives a confirmation e-mail from the latter. Only one Personal Account per person (same surname, same first name, same e-mail address) will be allowed.

6.3. The Subscriber guarantees the accuracy, sincerity and reliability of the information provided, particularly his/her Personal Data. The Subscriber provides in particular a single valid and functional email address, which will be a means of communication between him and the company VD SQUARE SRL, as well as a valid address for postal delivery. It is therefore up to the Subscriber to modify at any time and as soon as possible any change of contact information via his Personal Account accessible on the Website under the heading "my account".

6.4. The company VD SQUARE SRL cannot be held responsible for the Subscriber's lack of diligence in subscribing, modifying and updating his Personal Data, and as a result of erroneous contact information, with their consequences on the delivery of Orders.

6.5. VD SQUARE SRL may verify at any time the conformity of the information provided by the Customer and, if necessary, if this information appears to be erroneous and/or misleading, may request additional or corrected information. In case of erroneous or misleading information, VD SQUARE SRL reserves the right (i) to suspend or terminate any contractual relationship with the Client (ii) and/or to suspend the Subscriber's access to his/her Personal Account.

6.6. The Subscriber has access to his/her Personal Account by means of an identifier and a password that he/she creates him/herself when creating his/her Personal Account. The Subscriber is solely responsible for the use of these identification elements, and is required to keep them secret.

6.7. The company VD SQUARE SRL cannot be held responsible for the loss or theft of these identification elements. The elements can be modified only on the initiative of the Subscriber or the company VD SQUARE SRL in case of forgetting the password by the Subscriber, upon written request. The company VD SQUARE SRL is not responsible for the disclosure of these elements to third parties, nor for the consequences of the disclosure.

7. How Subscriptions work
7.1. Description of the Services
The company VD SQUARE SRL offers Visitors to create a Personal Account on the Site in order to benefit from the following Services:
- Receive a newsletter by e-mail dealing with the news of the spirits and being able to present promotional offers for the sale of spirits and boxes of spirits or the subscription of a Subscription.
- Access to the online shop of the company VD SQUARE SRL allowing to order the products discovered through the Site www.gininthebox.com.
7.2. Subscriptions
The Company VD SQUARE SRL offers Subscribers to take out a Subscription on the Site in order to benefit from the following Products and Services:
- The reception of a Gin Box including a 50cl or 70cl bottle of gin, carefully selected by VD SQUARE SRL, a tonic, a snack and an exclusive magazine.
- The reception of the exclusive magazine, published by the company VD SQUARE SRL and including :
o The interview about the gin of the month
o A destination in a travel diary
o A cocktail recipe
o A playlist
o Bar addresses
- Access to the online shop of the company VD SQUARE SRL allowing to order at exclusive rates and reserved for Customers, the products discovered through the Subscription and the Site www.gininthebox.com.
7.3. Duration of Subscriptions
As indicated in article 2.1 of these General Terms and Conditions, VD SQUARE SRL offers the subscription of a monthly, fortnightly or quarterly Subscription, or a Subscription for a fixed fixed term of two (2) Boxes, four (4) Boxes or six (6) Boxes at the Customer's choice, at the time of subscription.
All Subscriptions are concluded for their fixed term and the amounts paid for this purpose are definitively acquired by VD SQUARE SRL, including in the event of termination of the Subscription before its term.

7.4. Automatic renewal of the Monthly Subscription
Contrary to Fixed Term Subscriptions, the Customer is informed that on its expiry date, the monthly Subscription will be automatically renewed for the same term, unless the Customer cancels it no later than twenty-four (24) hours before the expiry of the current Subscription.

7.5. Termination of the monthly, bimonthly or quarterly Subscription
The Customer may terminate his monthly, bimonthly or quarterly Subscription at the end of a minimum period of one (1) month. The Customer wishing to terminate his Subscription must notify VD SQUARE SRL before the last day of the current month, by sending a letter or e-mail to the following addresses:

VD SQUARE SRL,
Customer Service, Van Eyckstraat 11b, 1050 Brussels
info@gininthebox.com
Or by using the functionalities provided for this purpose on the Site.

The monthly, bimonthly or quarterly Subscription will then end on the last day of the current month.
In the case of a Fixed Term Subscription. The Subscription will expire at the end of the prepaid period.

7.6. For any Subscription taken out before the sixteenth (16th) of the current month, the Customer will receive the Gin Box created by VD SQUARE SRL during the current month, in accordance with article 12.1 hereof. For all Subscriptions taken out on or after the sixteenth (16th) of the current month, the Customer will receive the Gin Box created by VD SQUARE SRL for the month following the month of subscription, in accordance with article 14.1 of the present document.

7.7. Any Customer has the possibility to purchase through the Site, the Products discovered through his Subscription and additional selections, depending on the availability of the offers offered on the Site. Customers with a valid Subscription also benefit from exclusive prices reserved for them.

7.8. Modification of the monthly, fortnightly or quarterly Subscription
The Customer may at any time modify his monthly, bimonthly or quarterly Subscription to choose to take advantage of another Subscription formula offered by VD SQUARE SRL, among the existing formulas or those that may be developed by VD SQUARE SRL in the future.
However, in order for these changes to be taken into account from the following month, the Customer must have registered the modification of his monthly, bimonthly or quarterly Subscription with the customer service department of the company VD SQUARE SRL by sending a letter or an e-mail to the following addresses: VD SQUARE SRL, Customer Service, Rue Van Eyck 11b, 1050 Brussels, info@gininthebox.com before the last day of the current month.
Subscriptions with a fixed term are not modifiable, apart from the delivery address, billing address and delivery method.

7.9. When taking out a Subscription, it is the Customer's responsibility to check that the Subscription is in accordance with his choices (Personal Data, delivery method, any options, Subscription formula or category, place of delivery and/or invoicing of products, etc.).

7.10. If the Customer cancels a monthly, bimonthly or quarterly Subscription, any credit notes obtained must have been used, failing which they may be considered lost.

7.11.
The company VD SQUARE SRL also expressly reserves the right to consider on a case-by-case basis and to accept or refuse any Subscription for which deliveries must take place outside Belgium and France, particularly with regard to the rules and special conditions applicable in the country concerned, which the Customer acknowledges and expressly accepts. In the event of refusal to subscribe to a Subscription in this context, VD SQUARE SRL will inform the Customer as soon as possible and, where appropriate, refund the price already paid and charged.

7.12. Temporary Suspension of the Subscription for a Fixed Duration at the Customer's initiative
The Customer, having taken out a Fixed-Term Subscription, may decide to suspend the performance of his Subscription for a period of one (1) month, up to a maximum of three suspensions per calendar year.
In this case, the price of the Fixed-Term Subscription will not be charged by VD SQUARE SRL for the month selected and the Customer will not receive any Products during this period.
His or her Fixed-Term Subscription will then be extended for the same duration as the suspended Subscription.

7.13. Postponed renewal of the Monthly Subscription
The Customer, having taken out a monthly, fortnightly or quarterly Subscription, may decide to postpone the renewal of his Subscription by one month, up to a maximum of three months of postponements.
In this case, the price of the monthly Subscription will not be charged by VD SQUARE SRL for the month selected and the Customer will not receive Products during this period.
The Customer's monthly, bimonthly or quarterly Subscription will then resume the following month of the month carried forward.

7.15. Gift Card
The Subscriptions can be sold by the company VD SQUARE SRL in the form of a "gift card". In this case, a unique activation code indicated on the gift card and communicated to the Customer by email (or, if applicable, by post) allows a third party to subscribe to the prepaid Subscription at the time of purchase of the gift card, subject to having a Personal Account. The Subscription subscription date corresponds to the date of activation by entering and validating the code on the Site.
The Subscription must be taken out within twelve (12) months following the date of dispatch of the gift card by email or post. Beyond these twelve (12) months, the code will lose its validity and the Subscription will not be refundable.

8. Sponsorship
Any Customer has the possibility to sponsor new Customers. To do so, new Customers are invited to indicate their sponsor's sponsorship code in the section provided for this purpose during the subscription process.
Sponsorship only works for the purchase of a Subscription via the "Subscribe" section and not for the purchase of a gift card.

9. Product orders (excluding subscriptions)
The company VD SQUARE SRL offers Customers and Subscribers the opportunity to place Orders through the Site and acquire, excluding subscriptions, the products selected, within the limits of available stocks and in compliance with these Terms and Conditions.
All Orders will only be taken into account once full payment has been received from the Client. All Orders will give rise to an Order confirmation sent by VD SQUARE SRL to the e-mail address that the Customer provided when registering on the Site.
When placing an Order, it is the responsibility of the Customer to verify that the information relating to the Order is consistent with his choices (Personal Data, delivery method, possible options, place of delivery and/or invoicing of products, etc.).
In the event that the Customer cancels a Subscription, any credit notes obtained in application of article 7.10 of these General Terms and Conditions must have been used, failing which they will be lost.
The company VD SQUARE SRL reserves the right to refuse any non-compliant or questionable Order, as well as any Order from a Customer who has not fully paid a previous Order or with whom a dispute of any kind is underway.
The company VD SQUARE SRL also expressly reserves the right to consider on a case-by-case basis and to accept or refuse any Order for which delivery must take place outside France and Belgium, particularly with regard to the rules and special conditions applicable in the country concerned, which the Customer acknowledges and expressly accepts.
In the event of refusal of the Order in this context, VD SQUARE SRL will inform the Customer as soon as possible and reimburse the Customer for the price paid and deducted.

10. Order Limitation
In consideration of the rare or speculative nature of certain Products offered on the Site and in order to allow the greatest number to benefit from the Products offered by the company VD SQUARE SRL, specific restrictions on the quantities available for purchase / Order / Subscription may be applied. In this case, the available quantity of Products is limited per Customer (same name, same address, same account holder).
The company VD SQUARE SRL may indicate on the Site the application of specific restrictions and reserves the right to refuse an Order in case of doubt about the existence of a previous Order placed for the same Product and / or a previous Subscription already taken out by the same Customer.

11. Availability of Products
Product offers are valid as long as they are visible on the Site and are understood, excluding Subscription, within the limits of available stocks.
In case of permanent unavailability of one or more Products ordered, VD SQUARE SRL undertakes to inform the Customer as soon as possible.
The Customer may then, at its option, request : (i) the replacement of the unavailable product(s) by one or more products of equivalent quality and price, or (ii) a credit note from VD SQUARE SRL corresponding to the amount of the order or the monthly subscription fee, or (iii) a refund of the amount debited to his account, this refund being made within thirty (30) days of receipt of the request for reimbursement.
For the purposes of the previous paragraph, the assessment of equivalent quality remains the sole responsibility of the company VD SQUARE SRL.
12. Awards
All prices are in Euro. If a price should appear in another currency, this amount would have a purely indicative value. The prices of the various expenses are those indicated at the time of the Order (carriage costs, packing costs, ...).
The price of the Subscription is the one indicated on the Site. This price includes all taxes and excludes shipping costs (shipping costs are indicated separately and added to the monthly Subscription fee). The total price of the Subscription is the one indicated when the Customer validates his Subscription .
The prices of the Products ordered via the Site are those indicated on the description of each Product. These prices include all taxes and exclude shipping costs (shipping costs are indicated separately and added to the amount of the order). The total price of the Order is the one indicated at the time of the validation of the Order by the Customer .
Deliveries outside France and Belgium for any Subscription subscribed to or any Order placed on the Site may be subject to possible taxes and customs duties that are imposed when the package reaches its destination. These customs duties and possible taxes related to the delivery of the Products are the sole responsibility of the Customer. The company VD SQUARE SRL is not required to check and inform Customers of applicable customs duties and taxes. To know them, the company VD SQUARE SRL advises customers to check with the competent authorities of their country.

13. Methods of payment and security
The first month of the monthly Subscription is paid by the Customer on the day of the Order. The second month of the monthly, fortnightly or quarterly Subscription (after renewal) and the subsequent months shall be debited from the Customer's account between the 10th and 31st of the month by debiting his or her bank card.
An invoice will be issued each month by the company VD SQUARE SRL and will be available on the Customer's Personal Account.
For any Order of a Subscription for a fixed term, the payment will be made in full at the time of the Order, by credit card. Once the Order has been validated and the price debited, an invoice will be issued by VD SQUARE SRL and available on the Customer's Personal Account on the website www.gininthebox.com.
For all Orders placed, excluding Subscriptions, payment is made in full at the time of the Order, by credit card. Once the Order has been validated and the price debited, an invoice is created by VD SQUARE SRL and is available on the Customer's Personal Account.
In all cases where the Customer has not paid the invoice by the due date, a flat-rate compensation of 40 euros will be due for collection costs. If the collection costs are higher than this indemnity (in particular in the event of numerous letters being sent), an additional indemnity shall be payable by the Client.
In order to optimize the security of transactions, any payment made by credit card on the VD SQUARE SRL Site is made via the secure online payment system called STRIPE, which allows the encryption of all data relating to orders (including names, addresses and credit card numbers) so that the information communicated is protected during transmission.
14. Shipping and delivery
14.1. Delivery within the framework of Subscriptions
The Products are shipped to the Customer through the carrier selected by the company VD SQUARE SRL.
For any Subscription taken out before the sixteenth (16th) of the current month, the Products subject to the first delivery will be shipped within 4 to 10 working days (it being understood that this period may be shorter), then the first (1st) week of each month for subsequent deliveries.
For all Subscriptions taken out on the sixteenth (16th) of the current month or later, the Products for the first delivery will be shipped the first (1st) week of the month following the month in which the Subscription was taken out, then the first (1st) week of each month for subsequent deliveries.
The company VD SQUARE SRL will make its best efforts to ensure that deliveries under a Subscription are received by Customers before the twenty-five (25) of each month, this period is not applicable to any deliveries outside Belgium and Metropolitan France.
The Products are delivered according to the formula chosen by the Customer when registering, to the address indicated by the Customer or to a relay point chosen by the Customer. If all or part of the addresses or information necessary for delivery provided by the Customer are incorrect, obliging the carrier selected by VD SQUARE SRL to return the Products, the Customer will be responsible for the costs and consequences.
The Customer may at any time, up to 24 hours / days before shipment of the Products, change the delivery address or relay point by contacting customer service of VD Square SRL. The changes will be applied from the first shipment following the Customer's request.
The company VD SQUARE SRL undertakes to make every effort to ensure that delivery times are met.

14.2. Deliveries under Product Orders (excluding Subscriptions)
The delivery times applicable in the context of Product Orders placed via the Site, excluding Subscription, are those indicated at the time of the Order, before its validation.
These delivery times may vary according to the place of delivery, the delivery method chosen, the quantity of Products ordered and their availability. The delivery times announced at the time of the Order are indicated in working days and subject to validation of the Order.
The Products are delivered by VD SQUARE SRL according to the formula chosen by the Customer when registering and/or placing the order, to the delivery address indicated by the Customer or to a Relay point chosen by the Customer.
If all or part of the addresses or information necessary for delivery provided by the Customer, when placing the Order, prove to be incorrect, obliging VD SQUARE SRL to return the Order, the Customer will bear the costs and consequences.

15. Guarantees
15.1 Product Compliance
The Customer is required to carefully check the condition and conformity of the Products delivered at the time of delivery. He may then (i) either accept the Order if it seems to him to be in conformity, (ii) or refuse the Order if it is manifestly nonconforming (broken products) by following the procedure provided for in article 15.2 hereof.


15.2. Refusal of the Order
In the event of refusal of an Order by the Customer at the time of delivery (15.1), it is the Customer's responsibility to inform VD SQUARE SRL by post or by e-mail at the following addresses:

VD SQUARE SRL,
Customer Service, Van Eyckstraat 11b, 1050 Brussels
info@gininthebox.com
In any event, the Customer shall take care to clearly indicate in the letter or e-mail, all the information requested as well as the precise reasons justifying the return or refusal of the Order, except in the case of a simple retraction within fourteen (14) days after the order.
The company VD SQUARE SRL will propose, at the Customer's choice, the replacement of the Product(s) by a new delivery to the Customer. In the event that the replacement of the Product(s) proves impossible, VD SQUARE SRL may then offer the Customer reimbursement of the amount of the Order (amount of the monthly Subscription over a period of one month or amount of the Order, in proportion to the Products refused, and including any return costs incurred by the Customer on proof).
The Customer may always, mutatis mutandis, exercise the guarantee of conformity (and the guarantee for hidden defects for an additional period of eighteen (18) months), provided that he is able to provide proof that the lack of conformity and/or the hidden defect appeared after the delivery of the Product.

16. Right of withdrawal
16.1. The Customer has a right of withdrawal which allows him to withdraw without giving any reason, within fourteen (14) days from receipt of the first Product(s) ordered.

16.2. Only the direct costs of returning the goods in good condition (bottle(s) unopened and undamaged, including the label) will be borne by the Customer.

16.3. To exercise his right of withdrawal, the Customer must notify his decision on plain paper or in the attachment to the e-mail confirming his Order of the present General Terms and Conditions, and send it by simple letter to : VD SQUARE SRL - Customer Service, Rue Van Eyck 11b, 1050 Brussels, or by e-mail to info@gininthebox.com.

17. Personal Data
VD Square SRL is responsible for the processing of any Personal Data provided by customers. A declaration of processing of personal data has been made to the Commission for the Protection of Privacy (address: rue Haute, 139, 1000 Brussels - telephone: +32(0)2.213.85.99). This declaration can be consulted at the following address: http://www.privacycommission.be.

VD Square SRL will process "Personal Data" in accordance with the law of 8 December 1992 on the protection of privacy with regard to the processing of personal data.

The Personal Data are confidential and, unless expressly agreed by the client, will not be transferred or made accessible to third parties not involved in the order, delivery and/or payment procedures.

The purposes of processing are: administrative management, delivery of Boxes and possible replacement, sending mail, newsletters or promotional material, analysis of the use of the Site for its optimization and in general for what is necessary for the performance of its obligations by VD Square SRL.

Messages of a commercial nature will be sent by email or other electronic messages only when the client has previously marked his express permission. The client may withdraw this consent at any time and oppose any processing of Personal Data for direct marketing purposes.

The customer has at any time a right of access to the data concerning him/her as well as a right of correction and deletion of these data. In order to exercise these rights, the customer can send a letter to Gin in the Box at any time at the following address: VD Square SRL, Customer Service, Rue Van Eyck 11b, 1050 Brussels, or by e-mail at info@gininthebox.com.

18. Intellectual Property

18.1. All of the content, in whole or in part, that appears or is available on the Site (including but not limited to: data, information, texts, illustrations, logos, brands, computer graphics, photographs, videos, software and computer programs, databases, etc.), and more generally all or part of the Site itself, are protected under copyright and other intellectual property rights for Belgium and the entire world.

18.2 These General Terms and Conditions do not entail the transfer of any of these intellectual property rights to the benefit of Clients and/or Visitors and/or Subscribers. Consequently, the latter formally refrain from reproducing and/or using all or part of the content that appears or is available on the Site and all or part of the Site itself. Clients, Subscribers and Visitors are also prohibited from copying, modifying, altering, translating, reproducing, disseminating, selling, publishing, exploiting or distributing said elements in any way and in any form or medium whatsoever.


18.3. Non-compliance with any of the provisions of this Article 18 exposes its author (Visitor, Subscriber, Customer and/or any third party) to prosecution and incurs the criminal and civil liability of its author, in particular on the basis of trademark and copyright infringement.

19. Links, third party websites and partners
19.1. The company VD SQUARE SRL can in no way be held responsible for the technical availability of websites operated by third parties (including its partners) to which the Visitor / Subscriber / Customer would access through the Site.

19.2. The company VD SQUARE SRL assumes no responsibility for the content, advertising, products and / or services available on such third-party websites or offered by such third parties (including its partners) which are recalled that they are governed by their own terms of use.

19.3. The company VD SQUARE SRL is not responsible for transactions between the Visitor / Subscriber / Customer and any advertiser, professional or merchant (including its partners), to which the Visitor / Subscriber / Customer of the Site would be directed through the Site and can in no way be party to any disputes whatsoever with these third parties regarding the delivery of products and / or services, guarantees, representations and other obligations whatsoever to which they are bound.

19.4. In addition, the Site may contain hypertext links as well as advertising, promotional, commercial or sponsorship visuals to the websites of third party resellers or independent service providers. The company VD SQUARE SRL is not responsible for the content of these third-party websites, does not guarantee the accuracy, validity, quality or integrity, particularly in the context of transactions carried out directly between the Visitor / Subscriber / Customer and a third party reseller or independent service provider.

20. Promotional offers
Credits granted to the Customer in the event of promotional offers (including sponsorship, see Article 8) can be used on the online shop and can be consulted by the Customer in his Personal Account - under the heading "my credits" - are valid for a period of three (3) months from the date they are granted.

21. CONTENTS SUBMITTED
By submitting or posting materials or content to www.gininthebox.com, the Facebook page, Instagram, Twitter, Snapchat, Whatsapp or other social network, you grant VD SQUARE SRL a perpetual, irrevocable, non-cancellable, worldwide, royalty-free, non-exclusive license to use, copy, distribute, publicly display, modify, create derivative works from, and sublicense these materials or any portion thereof on our websites and applications and in any other materials or media. This means, for example, that we may continue to use and display such content even if you ask us to remove it or after you terminate your registration or subscription. If you do not wish to grant VD SQUARE SRL the rights set out in this paragraph, please do not send us your content. You confirm that any material you provide does not include anything (including, but not limited to, text, images, music or videos) to which you do not have the right to grant VD SQUARE SRL the license specified above. You also confirm that any material you provide will not contain defamatory material or otherwise unlawful, abusive or obscene VD SQUARE SRL will have the right to use any content submitted by you without incurring obligations of confidentiality, attribution or payment. To the extent permitted by applicable law, you agree to waive all moral rights in any content you post or send while using the Services, including the right to be identified as the author of such content.

VD SQUARE SRL reserves the right to use the content you publish on social media that concern or refer to Gin In The Box, its partners and the products it offers. This content may be shared by Gin In The Box on its own social media properties, with third parties and on the site.

Guidelines for comments

VD SQUARE SRL appreciates your comments. When writing your opinion, please take into account the following guidelines:

Focus on the product and your individual experience in using it.
Provide details on why you liked or disliked a product
We reserve the right not to publish your notice if it contains any of the following types of content or violates other guidelines:

Obscenities, discriminatory language or other language not suitable for a public forum
Advertisements, "spam" content or references to other products, offers or websites
Email addresses, URLs, phone numbers, physical addresses or other contact information
Critical or malicious comments on other opinions published on the page or their authors

22. Liability and force majeure
The company VD SQUARE SRL guarantees to the Customer the correct execution of the Order placed by the Customer.
However, the company VD SQUARE SRL cannot be held responsible:
- In case of non-compliance by the Customer with the terms of these Terms and Conditions;
- For any indirect and/or immaterial damage, including but not limited to personal injury suffered as a result of the Order, the use of the Products or loss of reputation that may occur during the use of all or part of the Products.

The company VD SQUARE SRL can not be held liable for any malfunction of any kind whatsoever relating to the Visitor / Subscriber / Client's computer equipment and his Internet access connection, when accessing the Site.
Furthermore, the Subscriber is solely responsible for the consequences of any damage suffered as a result of the use by a third party of his/her identifier and password to access his/her Personal Account, his/her e-mail address or his/her confidential code(s), and for the communication of any information that he/she has made accessible.
In this context, the Visitor / Subscriber / Customer guarantees the company VD SQUARE SRL against any action, recourse or claim in connection with all of the above-mentioned elements and, in particular but without limitation, those that would call into question the use of the Subscriptions offered on the Site, as well as the use that could be made of the Products.
The company VD SQUARE SRL can not be held liable for breach of contract in case of occurrence of an event of force majeure .
The client is expressly informed that VD Square SRL is not the manufacturer of the Products presented within the scope of the Gin In The Box service. Also, in case of damage caused to a person or property by a defect in the product, only the responsibility of the manufacturer of the said product may be sought by the client. The fact that the customer makes a claim does not release him/her from his/her payment obligations under any circumstances.

23. Applicable law - Settlement of disputes
23.1 These General Terms and Conditions are subject to Belgian law.
23.2 In the event of a dispute that may arise in connection with these General Terms and Conditions, their interpretation and consequences or with the acts supplementing or modifying them, the parties will always endeavour to find an amicable solution before bringing the matter before the courts.
To this end, the Customer is informed that the customer service of the company VD SQUARE SRL can be reached at the following coordinates:
Mail: VD SQUARE SRL - Customer Service, Rue Van Eyck 11b, 1050 Brussels
email info@gininthebox.com

23.3. If the customer service of the company VD SQUARE SRL does not give him/her full satisfaction, the Customer will have the option to submit his/her claim on the online dispute resolution platform, facilitating independent out-of-court settlement of online disputes between consumers and professionals in the European Union and accessible at the following URL address: https://webgate.ec.europa.eu/odr/.

23.4. In the absence of an amicable resolution, the Customer and/or the company VD SQUARE SRL may bring its claim before the competent Belgian courts.

Version July 24, 2019